Payment Policy

 

At TaxArthi.com, we strive to deliver transparent and high-quality services in a timely manner. This Payment Policy outlines the terms and conditions governing all payments made for our services, including billing, refunds, and cancellation terms.

  1. Pricing and Invoicing
  • All service prices displayed on the website are indicative and subject to change based on the complexity of the case, urgency, location, and any applicable government fees or third-party costs.
  • TaxArthi reserves the right to revise prices at any time without prior notice. However, the price quoted at the time of confirmation will be honored.
  • A detailed invoice will be provided via email or WhatsApp after the payment or confirmation of services.
  1. Payment Terms
  • 100% advance payment is required before initiation of any service.
  • Payments can be made via:
    • UPI / QR Code
    • Debit or Credit Card
    • Net Banking
    • Wallets (e.g., PhonePe, Paytm, Google Pay)
    • Bank Transfer (IMPS/NEFT/RTGS)
  • All payments are processed securely through third-party payment gateways. TaxArthi does not store any credit/debit card information.
  1. Taxes
  • All applicable taxes (including GST) are included in the final invoice unless specified otherwise.
  • TaxArthi is a GST-registered entity. If you require a GST invoice, please share your GSTIN at the time of payment.
  1. Confirmation of Payment
  • Upon successful payment, you will receive a confirmation email or WhatsApp message containing your transaction details and next steps.
  • In case you do not receive confirmation within 24 hours, please contact us at connect@taxarthi.com or call 8368575186
  1. Refund Policy
  • Refunds will be provided only if:
    • TaxArthi fails to deliver the promised service
    • The service was not initiated due to internal reasons and no government fee or third-party fee has been incurred
  • No refunds will be provided in the following cases:
    • Delay or failure caused due to incorrect/incomplete documents submitted by the client
    • Change of mind after service initiation
    • Failure due to non-cooperation, unavailability, or delay in communication by the user
    • Government fees or third-party charges already paid on your behalf
  • All refund requests must be raised within 7 days of payment. Approved refunds will be processed within 7–10 business days to the original mode of payment.

For details, refer to our Refund Policy.

  1. Service Delivery Timeline
  • Timelines for each service vary based on complexity, government portal responsiveness, and availability of documents.
  • TaxArthi will provide an estimated timeline at the time of onboarding and will make best efforts to deliver within that window.
  • However, delays due to government departments or force majeure events are beyond our control.
  1. Cancellation Policy
  • Services once initiated cannot be cancelled, especially if documentation has been prepared or filing has been initiated.Please connect with the taxarthi.com representative to know the stage or the order.
  • In the case of non-started services, cancellation may be requested in writing, and a partial refund may be issued at TaxArthi’s discretion.
  1. Disputes and Chargebacks
  • Users are encouraged to reach out to connect@taxarthi.com for any billing disputes or clarifications.
  • Initiating chargebacks without prior communication is considered a violation of this policy. We reserve the right to contest any fraudulent chargebacks with proof of delivery.
  1. Contact Information

For payment issues, invoice requests, or refund clarifications, please reach out to us at:

📧 Email: connect@taxarthi.com
📞 Phone: 8368575186
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